General terms of use and sale

These terms govern access to and use of the ABEERY platform, published by Bastien REYTIER, sole trader, 80 Impasse du Lanna, 40180 Heugas, France, registered with the Dax Trade and Companies Register under number 109 930 743 (hereinafter "ABEERY").

Any subscription to or use of the platform implies full and complete acceptance of these terms.

These terms combine the terms of use (articles 1 to 4 and 10 to 20) and the terms of sale of ABEERY's subscriptions (articles 5 to 9).

• Platform: the ABEERY application available at www.abeery.com and its associated services.
• Customer: the natural or legal person who opens a Workspace and takes out a subscription.
• Workspace: the working environment attached to a Customer, containing its data. A subscription covers one Workspace.
• User: any person who accesses a Workspace, including the members invited by the Customer.
• Contacts: the persons whose data the Customer records in its Workspace.
• Students: the persons to whom the Customer gives access to its courses, through a sale or an invitation. A Student has a student account, separate from a User account, and accesses only the Customer's course portal.
• Buyer: the person who pays for one of the Customer's offers through a payment link or a purchase page of the Platform.
• Third-party services: the external services the Customer can connect to its Workspace (social networks, payment service, calendar, messaging services) or that the Platform needs in order to operate (article 13).

Access requires creating an account, providing accurate information and accepting these terms and the privacy policy.

The Customer is responsible for keeping its login details confidential and for any activity carried out from its account. It informs ABEERY without delay of any unauthorised use.

The platform is reserved for professionals acting in the course of their business. The Customer declares that it subscribes for professional purposes.

Roles in a Workspace. The Customer (owner of the Workspace) can invite members with one of the following roles: administrator, member, viewer, closer, setter, community manager. Only the owner takes out, changes or stops the subscription and can request the deletion of the Workspace. The Customer is responsible for the actions of the members it invites.

The platform is made available in a launch phase. The Customer acknowledges that some features may evolve, be changed or be temporarily unavailable, and that service interruptions may occur.

ABEERY informs Customers of significant changes.

Three plans are offered: Start, Grow and Scale. Each plan opens modules and monthly usage quotas, counted per Workspace and per subscription period.

Details:

• transactional emails (appointment confirmation, access to a course, password reset…) are not counted as marketing emails;
• the automatic morning analysis does not use messages to the assistant;
• the file quota measures the volume uploaded during the period, not the volume stored;
• a pending invitation counts among the members until it expires (7 days); the owner is never counted;
• the number of contacts and of active automations is not limited.

Quota reached: when a monthly quota is reached, the feature that uses it is refused until the next period or until an upgrade to a higher plan. The other features remain available, and data already created remains viewable. A post on X that is already scheduled is not sent while the X quota is reached. No overage is billed.

Change of plan: an upgrade takes effect immediately, with a prorated invoice issued at once. A downgrade takes effect at the end of the current period. Before any downgrade, the platform shows the modules that will be closed (their data is kept), the members and closers who will be suspended (most recent first) and the quotas already exceeded under the chosen plan.

The first Workspace owned by an account benefits from a 14-day trial, once only. An additional Workspace has no trial.

During the trial, the Workspace has the modules and quotas of the Scale plan, except for marketing emails, limited to 5,000 as on Grow.

The plan is chosen in the platform, when the Workspace is opened, before its setup. To start the trial, the Customer registers a bank card and a billing address with Stripe; nothing is charged during the trial.

Seven days before the end of the trial, ABEERY tells the Customer what will change.

On the 14th day, the chosen plan is charged; it is never Scale by default. The modules that this plan does not open are closed (their data is kept), members in excess are suspended, and whatever exceeds the plan's quotas remains viewable, without anything new being created beyond them.

If no payment method is registered, or if the Customer stopped its subscription during the trial, the Workspace is paused at the end of the trial, under the conditions of article 9.

VAT not applicable, article 293 B of the French General Tax Code.

Prices in dollars. The prices above, in euros, apply to a Customer who subscribes from the European Union, the European Economic Area, Switzerland or the United Kingdom, or from a country that could not be determined. From any other country, prices are in United States dollars (USD):

Currency. The currency of the subscription is that of the prices shown to the Customer when it subscribes, based on the country from which it connects; payment is charged in that currency. It is set at subscription and no longer changes for that subscription, including if the Customer changes plan, rhythm or country. The Courses add-on and its options are billed in the currency of the subscription.

Founders offer. A Customer who takes out a subscription between the launch of the offer and 15 December 2026 at 11:59 pm (Paris time), or whose subscription is already active or in trial when the offer is launched, within the limit of 47 places, shared between both currencies, keeps the price of its subscription at the time it subscribed, in euros or in dollars, for as long as that subscription remains active without interruption, including if it changes plan: the new plan is billed at the offer price. The place is taken when the trial with a card starts; it is released if the subscription is stopped during the trial. A Workspace assigned by ABEERY without online payment does not benefit from it. During the retries of a failed payment (article 7, "Failed payment"), the offer is kept. If the subscription is stopped, including for non-payment at the end of the retries, the offer price is permanently lost: a subscription taken out again later is billed at the public price then in force. A Founders Customer subscribed to the Grow or Scale plans also benefits from three free months of the Courses add-on (article 8), from its subscription, once per Workspace; the "+1,000 h of viewing" tiers remain billed.

Setting up the Workspace is free: no set-up fee is charged.

The subscription is payable in advance, by bank card, through the payment provider Stripe. It renews automatically each month, with no minimum term. Invoices are issued by Stripe in ABEERY's name and remain available from the platform's My subscription screen.

Failed payment: if a charge fails, Stripe informs the Customer and presents the payment again for 2 weeks. During this period, the Workspace remains fully accessible. If the payment has not gone through by the end of this period, the subscription ends and the Workspace is paused under the conditions of article 9; it resumes as soon as a subscription is paid again.

The Courses add-on allows the Customer to create online courses, to invite Students to them or sell access to them, and to host their videos.

Price and subscription. €29.00 (USD 39.00) per month and per Workspace, optional from Grow (Grow and Scale plans), taken out by the owner of the Workspace. It is a subscription separate from the plan's, charged to the same payment method, with no trial period. It stops at the end of the current period. Stopping the plan does not automatically stop the add-on: the Customer stops it itself from the platform. Moving to the Start plan is only possible once the add-on's stop has been requested; ABEERY never stops it in the Customer's place.

What is included.

• 50 hours of hosted videos;
• 1,000 viewing hours per calendar month, counted in Coordinated Universal Time (UTC) from the 1st to the last day of the month;
• an unlimited number of courses and Students.

"+1,000 h of viewing" tier. €15.00 (USD 19.00) per month and per tier, which adds 1,000 viewing hours per month. A change in the number of tiers is billed pro rata.

Measurement and thresholds. Viewing is measured each day from the video host's statistics. ABEERY alerts the Customer's team at 80% and then at 100% of the included viewing. A 10% tolerance applies:

• beyond 110% of the included viewing, video playback is suspended for Students until the 1st of the following month or until a tier is added;
• beyond 110% of the included hosting (55 hours), uploading a new video is refused.

Stopping or freezing the add-on. When the add-on is stopped or is no longer paid, nothing is deleted: courses and videos are kept, the Customer can no longer edit them or upload videos, and its Students keep their access. Playback is never suspended for overage while the add-on is stopped.

Videos. A video removed by the Customer is deleted at once from the video host. All the videos of a Workspace are deleted there along with the Workspace.

Stop by the Customer. The Customer can stop its subscription at any time from the My subscription screen. The stop takes effect at the end of the current period, already paid; it can be cancelled until that date.

No refund is due, in whole or in part, for a period that has begun, whatever the cause, unless mandatory legal provisions provide otherwise.

Pause. At the end of the subscription (stop, end of trial without payment, failed payment), the Workspace is paused:

• the Customer's public pages (website, booking pages, links, course portal) are replaced by a holding page;
• email sending, posts and automations stop;
• data is kept for twelve months; some screens remain viewable, others no longer open;
• the Customer can resume at any time during these twelve months by subscribing again, and finds its Workspace as it left it.

One month before the end of this period, ABEERY notifies the Customer by email. At the end of the twelve months, the Workspace and its data are permanently deleted.

Requested deletion. The owner can request the deletion of the Workspace from Settings. Deletion takes place thirty days after the request, which can be cancelled during this period. A deletion request does not stop the subscription; on deletion, the Workspace's Stripe customer is deleted, which ends the subscriptions, without refund.

Export. Before any deletion, the Customer can export its contacts, its sales and payments, its appointments, its content and its Students from Settings.

What is deleted and what is kept: see the Data deletion page. The access log of the ABEERY team and the record of billing events are kept.

The platform allows the Customer to receive payments from its own customers on a Stripe account that belongs to it, which it connects to its Workspace or opens with Stripe from the platform.

The sums collected are paid directly to the Customer by Stripe. ABEERY never holds the funds of the Customer's sales. Stripe's fees are borne by the Customer.

Commission. ABEERY charges a commission of 3%, rounded down to the cent, only on payments created by the platform:

• payments through an offer's payment link;
• payments from a purchase page of the platform, including the purchase of a course.

No commission is charged on sales entered by hand, nor on payments received on the Customer's Stripe account outside the platform, even when they are imported and tracked in ABEERY. The commission is collected by Stripe at the time of payment. In the event of a refund, in whole or in part, made through Stripe, it is returned in proportion to the amount refunded.

If the Customer loses a payment dispute, ABEERY's commission is not returned to it.

The Customer remains solely responsible for its contractual relations with its own customers, for the services sold, its terms of sale, its invoicing, its taxes, and for the refunds and payment disputes concerning it.

The Customer is the sole seller. When it sells a course through the platform, the Customer alone contracts with the Buyer. ABEERY provides the sales, access and playback tool, and is not a party to that contract. It is for the Customer to draw up, and bring to its Buyers' attention, its own terms of sale, its pre-contractual information and, where applicable, the information on the right of withdrawal. ABEERY does not provide a template of terms of sale.

Students' access. After a successful payment through the platform, the Buyer receives access to the course and an email that allows them to create their student account. The Customer can also invite a Student without a sale, and remove, restore or extend an access. A full refund of a sale removes the access it had opened; a partial refund leaves it.

Pause and deletion. If the Customer's Workspace is paused (article 9), its course portal is replaced by the holding page: its Students can no longer access it during the pause. If the Workspace is deleted, the accesses, the progress and the student accounts that serve only that Workspace are deleted.

"Immediate access, no refund" option. For an online course, the Customer can require the Buyer to tick, before paying, a box by which they ask for immediate access and waive their right of withdrawal (article L221-28 13° of the French Consumer Code). The text of the box is suggested by ABEERY and can be changed by the Customer, who is responsible for it. The consent is recorded and kept under the conditions described on the Withdrawal waiver page. The option does not apply to sales entered by hand. ABEERY sends the Customer, on simple request to contact@abeery.com, the consents recorded in its Workspace.

The Customer undertakes to:

• use the platform in accordance with the applicable laws and these terms;
• hold the necessary rights over the content it uploads and publishes;
• obtain the consent of its Contacts where the law requires it, in particular for sending promotional messages;
• inform its Contacts and its Students of the processing of their data, and respond to their requests;
• comply with the terms of the Third-party services it connects to its Workspace;
• not use the platform to send unsolicited messages or to spread content that is unlawful, misleading, hateful or that infringes the rights of third parties;
• not attempt to access data outside its Workspace, nor to circumvent the platform's technical limitations.

The Customer remains the owner of its content and of the data of its Contacts and its Students.

ABEERY acquires no ownership right over these elements and uses them only to the extent necessary to provide the service.

The processing of personal data is described in the privacy policy. For the data of its Contacts and its Students, the Customer acts as controller and ABEERY as processor, under the conditions set out in the data processing agreement, which forms part of these terms.

The platform allows Third-party services to be connected and uses others in order to operate: hosting (Supabase, Vercel), payment (Stripe), email sending (Brevo), hosting of course videos (Bunny), artificial intelligence (OpenAI, Anthropic), transcription (AssemblyAI). The full list, and what is sent to each, is in the privacy policy.

The availability, terms and limitations of Third-party services are a matter for those services and are beyond ABEERY's control. The unavailability, modification or withdrawal of a Third-party service, as well as the refusal or withdrawal of an authorisation by it, cannot give rise to ABEERY's liability or to any right to a refund.

ABEERY may give access to a demonstration Workspace, opened with an account shared by all the persons invited to discover it. Its data is fictitious. What a visitor enters there remains visible to the following visitors until the Workspace is reset, each night at 4 am (Paris time), which erases everything that has been added or changed.

In the demonstration Workspace, nothing leaves the platform: no email is sent, no post is published, no payment is collected, no Third-party service is called, except the artificial intelligence models, which really answer, within the limit of 200 messages per day. The password, address, subscription and deletion of this account cannot be changed.

The visitor undertakes not to enter any real personal data there, neither its own nor that of a third party.

Support is provided by email at contact@abeery.com, or through the platform's help form, which leads to it, in French or in English, on working days. ABEERY endeavours to reply within a reasonable time, without any guaranteed response time.

ABEERY uses reasonable means to ensure the availability of the platform, without any obligation of result. No availability rate is guaranteed.

Interruptions may occur for maintenance, development, technical incident, or because of a hosting provider or a Third-party service.

ABEERY provides the platform as is. It cannot be held liable for:

• the loss of data, content or revenue resulting from the use of the platform;
• the use the Customer makes of the platform, and in particular the content of its messages, posts, pages and courses;
• the Customer's failures to meet its legal obligations, in particular regarding data protection, prospecting and sales to consumers;
• the unavailability or failure of a Third-party service or of a hosting provider;
• the consequences of the suspension or closure of one of the Customer's accounts by a Third-party service.

In any event, ABEERY's liability, for all causes combined, is limited to the amount of the sums actually paid by the Customer during the twelve months preceding the event giving rise to the liability.

These limitations do not apply in the event of gross negligence or wilful misconduct, nor in cases where the law excludes them.

ABEERY may suspend or terminate a Customer's access, after prior notice except in an emergency, in the event of:

• a breach of these terms;
• an unremedied failure to pay;
• a use that harms the security of the platform, other Customers or third parties;
• a use likely to give rise to ABEERY's liability, in particular the mass sending of unsolicited messages.

In the event of termination for breach, no refund is due.

Changes. ABEERY may change these terms. Customers are informed at least thirty days before they come into force. Continued use constitutes acceptance. If it does not accept them, the Customer can stop its subscription free of charge before they come into force.

Intellectual property. The platform, its code, its interfaces and its graphic elements remain the exclusive property of ABEERY. The subscription grants a personal, non-exclusive and non-transferable right of use, for the duration of the subscription.

Governing law and disputes. These terms are governed by French law, for all Customers, whatever the country from which they subscribe or in which they are established. In the event of a dispute, the parties will seek an amicable solution. Failing that, the dispute will be brought before the competent courts.

Language. These terms are drawn up in French. An English translation is published for information; in case of discrepancy, the French version prevails.