Data deletion
This page describes how to request the deletion of your data, what will be erased and what cannot be. It describes a real process: no automatic deletion exists in the product today, and requests are handled by hand.
Last updated: 13 September 2026
Who can request what
If you hold an ABEERY account, you may request the deletion of your account and of your company's data.
If you are in touch with a company that uses ABEERY and your details are in its contact list, that company decides: send your request to them. Write to us if you cannot identify them, and we will pass it on.
How to make the request
Write to contact@abeery.com from your account's email address, with « Data deletion » as the subject. We confirm receipt, we verify your identity if the sending address is not enough, then we proceed. Processing takes place within one month.
What is deleted
The account and profile, the onboarding answers, the contacts and their history, the published pages and forms, the content and uploaded files, the audience measurements attached to the company, and the access authorisations to connected platforms, which are revoked.
What is kept, and why
- The ABEERY team's access log. It can neither be modified nor erased: it is what guarantees that access to your data leaves a trace, and deleting it would remove the proof along with the data.
- Invoices and accounting records, which the law requires to be kept for the statutory period, regardless of any request.
- Content already published on Instagram or TikTok belongs to those platforms and remains subject to their own rules. Deleting your ABEERY account does not remove it: the request must be made to the platform concerned.